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RESUME
CONTENTS
Objective
Employment
History
Education
Skills
If you
need additional details or reference information, you can contact me at
Admin@AndrewHopkins.com.
OBJECTIVE
Very
knowledgeable self taught computer tech would like a position to build, upgrade, and troubleshoot computer systems.
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EMPLOYMENT HISTORY
Just Another Web
Design, August 1998 - Present
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Maintenance and upgrades for Web Sites.
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Web
Page Design for companies and individuals.
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Graphic Design & Artwork
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Coding
& Layout of Web Pages
Bongo Flashers, March 2004 - Present
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Managerial & Supervision Experience
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Inventory
Control & Restocking Coordination
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Shipping & Receiving
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Clerical Office Work, working with customers & suppliers via email,
telephone, fax
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Sales
& Customer Service
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Creating & Maintaining Customer Database
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Graphical Design & Artwork
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Photography & Animation
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Web
Administration & Web Design
Global Access Advisors,
October 2001 - November 2001
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Faxing, and filing large numbers of
documents.
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Compiling an Access XP contact
database that is driven by Word XP Documents.
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Phoning
companies and other contacts, to receive or give information.
Six Flags Magic Mountain, Ride
Foreman, July 1999 - September 2001
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Attendant
Certified to operate over 20 attractions, including 7 coasters.
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Certified
to operate over six attractions, including 3 coasters.
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Completing paperwork (time and
training sheets).
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Know, and
understand, all mechanical and electrical aspects of the attractions I was
certified to operate.
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Knowledge
of all safety and emergency procedures, and phone numbers.
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Operating
rides, and spieling on a P.A. system.
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Overseeing the ride location, and
employee lunches.
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Training
employees at work location for certification.
TeleTech,
Customer Care Representative, February 2001 - March 2001
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Answering phones according to procedure, and gathering information from the
customer relevant to call logging and acct. verification.
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Troubleshooting the customer’s computer for connectivity issues.
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Logging phone calls, and researching software connectivity
resolutions.
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Walking the Customer through the repair process, step by step,
according to procedure.
Leon’s Transmission Service,
June 1999 - July 1999
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Drive to pick up and drop off customers or their cars, between
the shop and their place of residence.
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Speaking to customers about transmission, vehicle drivability,
and other related problems.
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Tearing down, cleaning, inspecting, and preparing transmissions
for rebuilding.
Six Flags Magic Mountain,
Park Service Attendant - Ride Operator, June 1997 - August 1998
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Attendant
Certified to operate over 15 attractions, including 6 coasters.
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Certified
to operate over 3 attractions, including 1 coaster.
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Knowledge
of all safety and emergency procedures.
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Operating
rides, and spieling on a P.A. system.
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Responsible for park beautification.
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Training
employees at work location for certification.
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Use of a
2-way radio to communicate with supervisors, and communications base, utilizing
the 10-codes.
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EDUCATION
TeleTech,
February 2001
Granada Hills High School,
September 1995 – June 1998
*National Automotive Technicians Education Foundation **Automotive
Service Excellence
Vasquez High School,
September 1994 - June 1995
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SKILLS
Computer skills:
MS Word 2003, WordPerfect 2002, Windows XP, Adobe Photoshop 8.
Internet skills:
I write Web Pages, designing custom interfaces and graphics, in HTML, JPG and
GIF formats. DreamWeaver 8, MS FrontPage 2003, IE 6, Opera 8.51.
Hardware skills:
Have built many computers, hardware troubleshooting, modem and dial-up tech
support, networking skills, network configuration, basic knowledge of TCP/IP,
DHCP and DNS services.
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