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RESUME
CONTENTS
Objective
Employment
History
Education
Skills
If you
need additional details or reference information, you can contact me at
Admin@AndrewHopkins.com.
OBJECTIVE
Very
knowledgeable self taught computer tech would like a position to build, upgrade, and troubleshoot computer systems.
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EMPLOYMENT HISTORY
Lunar
Horizons Technology, Owner - Technology Specialist, June 2009 -
Present
-
Computer Troubleshooting &
Repairs / Upgrades
-
Virus Removal, Software
Updates & Upgrades
-
File Backup & Migration, Data
Recovery
-
Technology Purchase Consultant
Lite Bright Raves, District
Manager, February 2011 - Present
-
Managerial & Supervision Experience
-
Inventory
Control & Restocking Coordination
-
Shipping & Receiving
-
Clerical Office Work, working with customers & suppliers via email &
telephone
-
Sales
& Customer Service
Just Another Web
Design, Owner, Web Design Specialist, August 1998 -
June 2009
-
Maintenance and upgrades for Web Sites.
-
Web
Page Design for companies and individuals.
-
Graphic Design & Artwork
-
Coding
& Layout of Web Pages
Bongo Flashers, Office
Manager, March 2004 - February 2011
-
Managerial & Supervision Experience
-
Inventory
Control & Restocking Coordination
-
Shipping & Receiving
-
Clerical Office Work, working with customers & suppliers via email,
telephone, fax
-
Sales
& Customer Service
-
Creating & Maintaining Customer Database
-
Graphical Design & Artwork
-
Photography & Animation
-
Web
Administration & Web Design
Global Access Advisors,
Temp. Office Manager, October 2001 - November 2001
-
Faxing, and filing large numbers of
documents.
-
Compiling an Access XP contact
database that is driven by Word XP Documents.
-
Phoning
companies and other contacts, to receive or give information.
Six Flags Magic Mountain, Ride
Foreman, July 1999 - September 2001
-
Attendant
Certified to operate over 20 attractions, including 7 coasters.
-
Certified
to operate over six attractions, including 3 coasters.
-
Completing paperwork (time and
training sheets).
-
Know, and
understand, all mechanical and electrical aspects of the attractions I was
certified to operate.
-
Knowledge
of all safety and emergency procedures, and phone numbers.
-
Operating
rides, and spieling on a P.A. system.
-
Overseeing the ride location, and
employee lunches.
-
Training
employees at work location for certification.
TeleTech,
Customer Care Representative, February 2001 - March 2001
-
Answering phones according to procedure, and gathering information from the
customer relevant to call logging and acct. verification.
-
Troubleshooting the customer’s computer for connectivity issues.
-
Logging phone calls, and researching software connectivity
resolutions.
-
Walking the Customer through the repair process, step by step,
according to procedure.
Leon’s Transmission Service,
Shop Assistant, June 1999 - July 1999
-
Drive to pick up and drop off customers or their cars, between
the shop and their place of residence.
-
Speaking to customers about transmission, vehicle drivability,
and other related problems.
-
Tearing down, cleaning, inspecting, and preparing transmissions
for rebuilding.
Six Flags Magic Mountain,
Park Service Attendant - Ride Operator, June 1997 - August 1998
-
Attendant
Certified to operate over 15 attractions, including 6 coasters.
-
Certified
to operate over 3 attractions, including 1 coaster.
-
Knowledge
of all safety and emergency procedures.
-
Operating
rides, and spieling on a P.A. system.
-
Responsible for park beautification.
-
Training
employees at work location for certification.
-
Use of a
2-way radio to communicate with supervisors, and communications base, utilizing
the 10-codes.
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EDUCATION
TeleTech,
February 2001
Granada Hills High School,
September 1995 – June 1998
*National Automotive Technicians Education Foundation **Automotive
Service Excellence
Vasquez High School,
September 1994 - June 1995
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SKILLS
Computer skills:
MS Word 2007, WordPerfect 2002, Windows 7, Adobe Photoshop CS4.
Internet skills:
I write Web Pages, designing custom interfaces and graphics, in HTML, JPG, PNG and
GIF formats. DreamWeaver CS4, MS Expression Web, Internet Explorer 9, Firefox,
Chrome.
Hardware skills:
Have built many custom computers, hardware troubleshooting, modem and dial-up tech
support, networking skills, network configuration, basic knowledge of TCP/IP,
DHCP and DNS services.
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